How to Upgrade to And Root Jelly Bean on Droid Razr!

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I know a lot of you are having trouble upgrading to the official Jelly Bean on your Droid Razr (also for Droid Razr Maxx), here’s how to easily upgrade to official Jelly Bean on your Droid Razr and also root it easily using DroidRazrUtility.

How to Upgrade to Jelly Bean on Droid Razr!

Before we begin, MAKE SURE YOU HAVE 100% battery life!!! 

IMPORTANT: This is ONLY FOR VERIZON Droid RAZR!!!

Step 1. Download Droid Razr Utility Jelly Bean and unzip.

Download Droid Razr Utility Jelly Bean

If you are already on official Jelly Bean, just skip to rooting below, no need to install Jelly Bean again!

Turn your Droid Razr off.  Then hold down Volume Up + Volume Down, then hold down Power buttons together until you enter the bootloader menu.

Step 2. Using Volume keys, choose “AP Fastboot”.

Step 3. Once in AP Fastboot mode, connect a micro-USB cable from your Droid Razr to your computer.

Step 4. If you are using Windows, make sure you have drivers installed by checking Device Manager, you should see something with “ADB Interface”.  If you don’t, install the drivers included in DroidRazrUtility folder.

Step 5. For Linux or Mac, enter the following to run Droid Razr utility:
cd Downloads
cd DROID_RAZR_Utility_Jellybean_XT912_WinMacLin
chmod 755 *
sh LinuxMacUtility.sh

For Windows, simply double-click on WindowsUtility.bat to run DroidRazrUtility.

Step 6. If coming from a Motorola-based ROM (not AOSP ROM like CM10, AOKP, etc…) or stock ROM, choose number 2 as it will not wipe your data, settings, etc…  Also do make a backup ROM and backup your apps beforehand.

If something goes wrong later (such as boot loop), you can re-run this program and choose number 1, which will wipe your data (not your internal storage though).

Step 7. Upgrade process to Jelly Bean should take 10-15 minutes.  When it’s done your phone will reboot twice.  And you should be on the latest Android 4.1.2 Jelly Bean.  Congrats!

How to Root Jelly Bean on Droid Razr!

Step 1. Make sure “USB bebugging” is checked on under Settings->Developer options.

Step 2. For Linux or Mac, enter the following to run Droid Razr utility:
cd Downloads
cd DROID_RAZR_Utility_Jellybean_XT912_WinMacLin
chmod 755 *
sh LinuxMacUtility.sh

For Windows, simply double-click on WindowsUtility.bat to run DroidRazrUtility.

Choose number 3 to run Razr Blade root.

Step 3. Follow instructions on screen, when asked, open Smart Actions app, choose “Battery Saver”, hit “Save”, and hit Home button.

Step 4. After couple reboots, you should get “Exploit complete” message!

Step 5. Once rebooted, verify you have full root by opening a rooted app like Titanium Backup app.  Congrats!

Credits – XDA <— Please donate to the developer of DroidRazrUtility if this has helped you, thx!

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Droid Razr Reference
You will need a rooted Droid Razr to install all ROM/kernels.
NOTE: PLEASE ONLY INSTALL ROMS INTENDED FOR YOUR VERSION OF Droid Razr! Otherwise you WILL BRICK YOUR PHONE and I will not be responsible! ALL ROMs on this site are ONLY for Verizon Droid Razr!
How to Root Droid Razr!

First time to rooting and custom ROMs? Please see our Droid Razr FAQ FIRST!
Droid Razr ROMs
Droid Razr ROMs
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How to Upgrade to And Root Jelly Bean on Droid Razr!, 10.0 out of 10 based on 1 rating
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110 Responses to How to Upgrade to And Root Jelly Bean on Droid Razr!

  1. Matt says:

    I have never had any issues with any rooting, upgrading, or installing custom roms on my RAZR thanks to you. But for some reason this time after the utility tells me my phone will reboot twice, nothing happens. It just stays black. The first time I waited 20 minutes and tried it again. Still the same. Now my phone will not boot. PLEASE HELP!!!!

    • Chad says:

      Same thing happened to me. This is a bogus how to…

    • Michael Saldana says:

      PLEASE HELP! I thought I had enough battery to do this, so I started the stuff and towards the end it started saying fail battery low, And I tried to charge it, but it won’t boot into normal mode!!!! Boots straight into AP Fastboot, not even recovery is working, please help me out I’m on a Droid Razr MAXX!

  2. Marc Grennan says:

    I’ve downloaded this twice to my computer, first time without 7zip and windows says the file is invalid. Downloaded 7zip, same thing. I downloaded the file again just in case it corrupted during download and I received the same error.

  3. Anthony Townsend says:

    I have tried to download and unzip the utility twice but it keeps saying the file is corrupt. I have the Razr Maxx and used Matt’s utility last July to get ICS being mine was rooted and wouldn’t upgrade over the air. Please help if you know of another route to get the file. thank you

  4. Matt says:

    I did not realize this until after I ran the utility, but some of the files on the download did not unzip, 7zip said some of the files were corrupt. I ran the utility not knowing this and now my system is wiped. I hope it is not bricked. I downloaded the utility else where with no problems. But now I can not run it because my battery is too low and it does not seem to be taking a charge. PLEASE HELP!!!!!!!!!!!

  5. Anthony Townsend says:

    Where else did you get the utility?

  6. Tyler says:

    Great video! Worked perfectly! I found that using a work computer the utility may nor run correctly do to permissions set by IT admins. Make sure you use your own computer for utility.

  7. nelson junior says:

    hello, I can flash this android 4.1.2 vesion of being in the official version of Android 4.0.4 with root access???

  8. Tobin says:

    Can you please ensure the zipfile is extractable on all mirrors? I’ve tried to download 3 times now, but the zipfile is corrupt each time. Thanks

  9. Ian says:

    OK I’ve now tried this twice and both times seem to work correctly, but once the phone boots up again I get an endless number of “Unfortunately the Motorola service has stopped” messages. Before going through the process I had safestrap 3.05 and a custom ROM installed on a separate partition. I then tried to update the stock ROM through this tool and am now getting all the stupid messages. Do you have any idea why this is happening or what I can do to fix it?

  10. Chuck says:

    Hey, Max!

    OK…got through the whole Youtube video on upgrading ICS stock to JB. Then, at the very end, you say something like: “Remember, this is for the Verizon version, NOT for GSM”.

    Yikes! I have a GSM RAZR (system version 673.94.326.XT910.AsiaRetail.en­.03) that I purchased in Taiwan (where I live).

    So…I CANT’ use this upgrade to Jelly Bean, right? Or CAN I….? If not, got any suggestions? STILL waiting for OTA, but thinking it’s not gonna happen in my life time, ;-)

    Thanks,
    Chuck

  11. John says:

    Got thru the JB update and the root as well. After the rooting I got the “Exploit Complete” message but the phone is not rooted. I try running rooted apps and they claim they have no root access. I ran the root process twice and still no joy. Any ideas out there?

  12. chris hauge says:

    its not letting me open the zip file to make this happen i was wondering if there was a different fille i could get or something i else i may need to download

  13. jacob says:

    I have downloaded this multiple times. I can’t unzip it or extract the files. I have tried 3 times and haven’t got it to work. What should I do matt?

  14. Paul says:

    I ran through the root process and I get errors when it’s trying to install su on the device. Obviously, device is not rooted.

    System Version 98.72.16.xt912.Verizon.en.US
    Android 4.1.2
    kernel version 3.0.8-gbacb1cf
    Build number 9.8.20-72_VZW-16

  15. Jonnie says:

    http://forum.xda-developers.com/showthread.php?t=2192467 has mirrors for the zip file that are in working condition.

  16. matt says:

    It is not taking root, please help. terminal output below:

    [root@localhost Downloads]# cd DROID_RAZR_Utility_Jellybean_XT912_WinMacLin
    [root@localhost DROID_RAZR_Utility_Jellybean_XT912_WinMacLin]# ls
    adb.exe* LinuxMacUtility.sh*
    adb.linux* logo.bin*
    adb.osx* mbm.bin*
    AdbWinApi.dll* mbmloader.bin*
    AdbWinUsbApi.dll* moto-fastboot.exe*
    allow-mbmloader-flashing-mbm.bin* preinstall.img*
    boot.img* pwn*
    busybox* pwn.jar*
    cdma_spyder_9.8.2O-72_VZW-16_1ff.xml* radio.img*
    device_tree.bin* recovery.img*
    Drivers[WINDOWS ONLY]/ RSD_Lite/
    fastboot.linux* Safestrap-RAZR-D4-BIO-3.11.apk*
    fastboot-linux-i386* su*
    fastboot.osx* Superuser.apk*
    fastboot.osx32* system.img*
    fastboot.osx64alt* WindowsUtility.bat*
    [root@localhost DROID_RAZR_Utility_Jellybean_XT912_WinMacLin]# sh LinuxMacUtility.sh
    64 bit Linux System
    Resetting ADB and Launching Droid RAZR utility…
    This Isn’t A Windoze Tool. XT912 CDMA/Verizon Linux/Mac Utility JB

    [1] Flash Official Jellybean Firmware (Wipe Data)
    [2] Flash Official Jellybean Firmware (No Data Wipe)
    [3] RAZR Blade 4.1.2 Root by Djrbliss
    [4] Install Safestrap 3 App by Hashcode

    press any key to exit
    Make your choice
    3
    64 bit Linux System
    * daemon not running. starting it now on port 5037 *
    * daemon started successfully *
    [*]
    [*] Razr Blade: Motorola Droid Razr 4.1 Root Exploit (Windows version)
    [*] by Dan Rosenberg (@djrbliss)
    [*]
    [*] Thanks to p3droid for assistance in testing.
    [*]
    [*] Note: this will not work on Razr HD, Razr M, etc.
    [*]
    [*] Before continuing, ensure USB debugging is enabled, that you
    [*] have the latest Motorola drivers installed, and that your phone
    [*] is connected via USB.
    [*]
    [*] Please carefully follow any instructions provided in the exploit.
    [*]
    [*] Press enter to root your phone…

    [*] Waiting for device…
    [*] Device found.
    [*] Phase one…
    [*] Rebooting device…
    [*] Waiting for phone to reboot.
    [*] Phase two…
    [*] Complete the following steps on your device:
    [*] 1. Open the Smart Actions application.
    [*] 2. Select Get Started.
    [*] 3. Select Battery Saver.
    [*] 4. Select Save.
    [*] 5. Press the Home button.
    [*]
    [*] Press enter here once you have completed the above steps.

    64 KB/s (3477 bytes in 0.052s)
    [*] Rebooting device…
    [*] Waiting for phone to reboot.
    [*] Phase three (this will take a minute)…
    failed on ‘/data/logger’ – Permission denied
    mkdir failed for /data/logger, File exists
    Unable to chmod /data/logger: Operation not permitted
    link failed File exists
    [*] Rebooting device…
    [*] Waiting for phone to reboot.
    [*] Phase four…
    767 KB/s (543080 bytes in 0.691s)
    1232 KB/s (1867568 bytes in 1.479s)
    617 KB/s (476557 bytes in 0.753s)
    132 KB/s (63838 bytes in 0.471s)
    [*] Cleaning up…
    /system/bin/sh: su: not found
    [*] Rebooting…
    [*] Exploit complete!
    [*] Press any key to exit.

    • Dan says:

      Same problem. Always had good luck with your rooting in the past…

    • Choppa says:

      Not sure if you figured this out yet, but I was having the exact same problem as you and all I did was change the USB connection from Mass Storage to Media Device (MPT) and re-ran the exploit and it worked like a champ.

    • SNYPA007 says:

      I’m getting the same message. Found out on another website that you have to make sure you have Smart Actions fully installed, unfrozen and unmodified. Otherwise you have to wipe and do a factory reset. I made the mistake of not unfreezing it before the update.

    • Mandy says:

      I’m having the same superuser issue. This is what I’m seeing on my mac
      :
      1328 KB/s (3477 bytes in 0.002s)
      [*] Rebooting device…
      [*] Waiting for phone to reboot.
      [*] Phase three (this will take a minute)…
      failed on ‘/data/logger’ – Permission denied
      mkdir failed for /data/logger, File exists
      Unable to chmod /data/logger: Operation not permitted
      link failed File exists
      [*] Rebooting device…
      [*] Waiting for phone to reboot.
      [*] Phase four…
      3313 KB/s (543080 bytes in 0.160s)
      3384 KB/s (1867568 bytes in 0.538s)
      4092 KB/s (476557 bytes in 0.113s)
      2317 KB/s (63838 bytes in 0.026s)
      [*] Cleaning up…
      /system/bin/sh: su: not found
      [*] Rebooting…
      [*] Exploit complete!
      [*] Press any key to exit.

      I’ve tried 3 times, done everything exactly as the video and website are saying, yet nothing.

  17. Taylor says:

    how do i do this on my mac?

    i downloaded the file listed above but from there i dont know what to do…

  18. Nathaniel says:

    I run the Windows Utility file but after the Batman screen, it won’t execute the actual utility. ??

    • Quinn says:

      I had the same problem. Idk why or how this changed things but instead of running the utility by double clicking the batch file I just ran it through the command prompt

      cd Downloads
      cd DROID_RAZR_Utility_Jellybean_XT912_WinMacLin
      start WindowsUtility.bat

  19. Alex says:

    The root is not working. Any suggestions? I’m using a Mac and I go through all of the commands and everything seems to work fine, but then the terminal says “waiting on device” and does nothing. However, the manual install worked great! Thank you so much! I’ll be sure to make a donation!

    • SNYPA007 says:

      For some reason, mine hung up at the exact same point. I simply unplugged and plugged it back and it continued.

  20. Matt says:

    Anyone know if this root will also work for the droid 4?

  21. John says:

    i need help updating my droid razr maxx.I have android version 4.0.4 and am the stock rom . When i download the update and try to install it, just before it installs my android dies and has this sign in his inside and is fliped back. i need help.

  22. Swoops says:

    This worked great for me! Thank you! I am hoping I setup the safe strap back up correctly. Safe strap is on a new version on this setup. I watched safe strap setup on ICS but the new version actually has a GUI. I selected backup and just kept the default settings. Is that correct?

  23. Jerry King says:

    Can’t get the root hack to work. Have Droid Razr with OS 4.1.2 installed from Motorola update, latest drivers installed from latest Motorola Device Manager, phone is in USB mode with debugging enabled. When the utility gets to Phase three, I get these error messages:

    failed on ‘/data/logger’ – Permission denied
    mkdir failed for /data/logger, File exists
    Unable to chmod /data/logger: Operation not permitted
    link failed File exists

    The utility then goes on to reboot and execute Phase four, but the phone is not rooted.

    Suggestions?

  24. Swoopaloop says:

    Do you have Smart actions enabled on your phone?

  25. Jerry King says:

    OK, got it to work! The trick was to have the phone connected as a media device rather than as a mass storage device.

  26. Nathaniel says:

    Success! ……………….

  27. Jerry King says:

    One other small thing–after you type “3″ and hit “enter,” you have to hit “enter” again to start the process. Not obvious.

  28. Swoops says:

    Has anyone tried the new liquid smooth ROM?

  29. jose says:

    been trying to download the file when it comes to run the program it does not open up

  30. Kitty says:

    Hey, I have a problem… I’ve tried the installation several times but I come up woth the same error, all of the time. Additionally, my brother accidentally “cleaned up” my desktop where I had the ROM backed up.. -_-’ “cause it looked crowded”… Yeah… what to do now? I’m more of the iOS user, just have RAZr as a work phone, anyone help?

    The ERROR is:

    writing ‘devtree’… INFOPreflash validation failure
    FAILED (remote: )

    And any kind of ‘preflash validation’ FAILS.

    Thx

    Alex

  31. chris says:

    Will this method work even if I have been getting fail messages? Tried updating with OTA, stock recovery flash and SS flash. All fail. The fail is due to system/framework/core.odex. This is my last hope.

    Thanks
    Chris

  32. Inigma117 says:

    Will this utility work on the razr maxx?

  33. Zahlfire says:

    I highly suggest adding that you need to put your device in MTP mode instead of Mass Storage for this to work.

  34. Renier says:

    PLEASE make sure you have corresponding phone, i bricked my xt910, suppose this is for xt912?

  35. Simon says:

    I tried this a few times with no success.
    If you’ve ever used or added anything in SmartActions, you must clear the data out through your settings. You might want to make a note of that in your instructions. Took me a long time to figure out that was the issue…
    Works great after that. THANKS!

  36. Meghan says:

    The root worked perfectly for me but I wanted to know if there is a way to unroot it now. I’ve started having bootloop issues and might need to send my phone back to Verizon.

  37. Swoops says:

    Universal unroot is brand new but is supposed to be really easy! Check it out on the play store

  38. matt says:

    got it to work with full wipe, and then restored using titanium. a few apps needed to be updated to run, but the JB update is running well.

  39. brian says:

    having trouble…press enter to root and just hangs at “waiting for device”. any solution? lost root when phone updated to jellybean. did a factory data reset and still no luck.

  40. Jonathan says:

    Works on xt910?

  41. Swoops says:

    After doing an FDR you still need to make sure all smart actions apps are enabled. My coworkers phone wouldn’t run the exploit either. I discovered he had one of the smart actions apps disabled. Once we reenabled it and did a hard reboot this process worked flawlessly

    • brian says:

      wish I was that lucky…smart actions aren’t disabled. I’ve tried clearing it, disabling, and enabling it. still no luck.

  42. Trey says:

    Ive tried several times to root my phone, but i keep getting the same message:

    ‘adb’ is not recognized as an internal or external command,
    operable program or batch file.

    It just repeats it over and over again. Im not sure what the problem, any help would be great.

    Thanks

  43. Lynn Swartwood says:

    Firstly I want to say thank you to the devs for this rooting program! And to the gentleman that took the time to make the instructional video.

    Secondly I want to say that this does work! Regardless of what you are reading here the steps are pretty straight forward. However I did run into a snag as I was attempting to root my phone that seems to be a common occurrence, but found a relatively simple work around for you to use to bypass it.

    Thirdly thank you to those that have found some of the unique work around(s) that were obviously found after the last root update.

    Start rant….
    The thing I noticed the most on this reply thread is people failing to follow simple instructions….people complaining about bricking their phones…come on…there is a BIG WARNING stating clearly this root is ONLY for Verizon Based Droid Razr phones running system version XT912 Forgive me if I step on some toes, but if your not sure what you are doing DO NOT ATTEMPT THIS. While most of the hard work is done for you all you need to do is FOLLOW INSTRUCTIONS! Granted some users experienced some unique fluctuations, like myself, my rant isnt about that, but rather people stating that this didnt work for my XT910, does this work for Droid Razr Maxx?, etc…. really people you cant watch a 8 to 10 minute instructional video that has all this information in it already? The devs spent a lot of time to putting together a very complete video to ease with the steps of doing this rooting so that you would know what to do and not flood them with idiotic and stupid questions because you were to lazy to watch the video, you probably spend more time trolling the forums on facebook or youtube…..ok …end rant

    Sorry for the face slap but I needed to get it off my chest.

    For those of you still reading this post here are some valuable pointers to help with your install:

    Check the following FIRST before attempting to run this root program…trust me you will save yourself a bunch of time and aggravation in the process…

    1. Go to the System Settings screen and click on “About phone” at the bottom of the list.
    ***Most Important Step***
    2. Under the
    System Version line verify you have “XT912″ somewhere in this line for example mine reads as follows: 98.72.16.XT912.Verizon.en.US. This will ensure you have the correct program for your system version so you do NOT brick your phone. Once you actually run the Root program you’ll notice that is specifically states for Model System Version XT912 on the Splash screen.
    3. Check your phone for the SmartActions application…This should be installed by default from Verizon’s Software package rollout. If you dont have it download it from the app store and install first as this program is utilized to run the command coding scripts that this root program uses.

    For this step people have mentioned that they get errors regarding the root failing to install properly because of the SmartActions program being modified, changed or frozen, etc. Some people recommend wiping the phone because of it on this thread…..NOT NECESSARY.

    A simple fix for this is to go into Manage Applications from your button with the three lines on it (not sure what that button is called) to the left of the Home button on your phone, then go into ALL applications and look for SmartActions Application within the list. You will see 3 apps marked with similar names…Just pick the plain SmartActions app then click on the clear data button (this should clear your data and also flush the app cache as well if not then make sure you clear the cache as well) you will lose any special combos you have set if you use this program for anything special so make note before you do this step to look at your custom steps for the Actions you have saved. Once this is done it resets the SmartActions app to factory state as if you just installed or are configuring it for the first time.
    4. Make sure on your phone you have the USB tethering (computer connection) set to Media Device (MTP) NOT Mass Storage.
    4. Run the root app as told in the instructional video and as instructed on the root program screen.
    5. Successfully Rooted Phone.

    Again this took a couple of times for me until I stumbled across flushing the data and cache for the SmartActions App. The root app worked exactly like the video.

    Hope this Helps those still having issues with rooting Droid Razr by Verizon.

    If your still having issues chances are your either not using a Stock ROM or your having an issue with SmartActions app or you just need to go step by step.

    If you STILL BRICK Your phone? It makes a great paper weight……

    • Guy says:

      Thanks for your comments, I think they really helped. Two questions though. First, it asked for a password which I don’t know for what it the password is for. I don’t have one on my phone or my Mac. And Two, I don’t have MTP as an option for USB. I set it to PC Mode.

      Any idea’s?

    • Kevin says:

      I cant really disagree here… The Devs made this suuuuper easy for you, all you had to do was have the matching criteria (make, carrier, android version) and follow some very simple steps. As for the paper weight comment (which may have just been sarcasm) even if you entirely ‘Brick” your phone, you can usually SBF flash your phone to revive it, assuming Motorola has released your phones .sbf files…. Then again, if you cant follow these instruction properly, successfully flashing your phones .sbf file is probably gonna make you go buy an iPhone. Anyhow, props on the rant, it was pretty well deserved.

    • Sean says:

      Well placed rant. I used the tool today, was a first time go without issue.

    • Ian says:

      Hey Lynn,

      Even after all that you mentioned I still get…

      failed on ‘/data/logger’ – Permission denied
      mkdir failed for /data/logger, File exists
      Unable to chmod /data/logger: Operation not permitted
      link failed File exists

      I have tried this over 10 times with no success…. Any help is appreciated. Thanks!

  44. RED_M3 says:

    I am Using a Mac. After Step 5 of the Upgrade to Jelly Bean on Droid , I am getting a Prompt to enter Password. Please Help. Maybe i am missing something. Is there a password?

    • RED_M3 says:

      Got the answer. Its just the system password.

      • Guy says:

        What system are you referring too? I got the same issue and don’t have a password for my phone or Mac.

        • SNYPA007 says:

          It’s your admin password you have to enter every time you install a .dmg. It will not give any indication to it being entered when you type, but just enter it correctly and hit enter and you are good to go.

          • Kevin says:

            In other words… Go ask your mom or dad what the admin password is.. or better yet, have them enter it for you :)

          • Guy says:

            I don’t have an admin password. I just hit enter on the blank space. I set it up that way so I don’t always need to type in a password everytime I do something. However, when prompted for a password during the install “enter” doesn’t work. I suppose I could give my Mac a password first and then try it again.

  45. Tyler Gomez says:

    If I upgraded my phone to jelly bean using the motorala update and not this, an i still use this rooting? Or am i unable to root now, every time i try to root, the command prompt wont go past “Press enter to skip” I press enter and it just moves the cursor down one and stays there.

  46. James says:

    Thanks again, great guide!

  47. Guy says:

    What system are you referring too? I got the same issue and don’t have a password for my phone or Mac.

  48. Kevin says:

    This worked like a champ on my Razr, it already had the 4.1.2 Jelly Bean build on it when I got it, Just had to download the util, extract (which I did with the included win8 unzip util, NOT 7zip, without issue) installed the appropriate architecture moto drivers to my computer, double clicked “windowsutility” batch file and a couple taps on the screen late, and I’m looking at SuperUser in my app drawer. This was by far one of the easiest rooting method I’ve used on my many, many android phones over the years… I cant wait to build a ROM and flash it to my RAZR… oh wait, I’d be dualbooting to my custom ROM ;)
    HUGE THANKS TO THE DEVS, YOUR HARD WORK IS MUCH APPRECIATED!

  49. Mark Shippy says:

    Just wondering…running RAZR Blade 4.1 Root Exploit (choice 3)…been at “Phase three (this will take a minute)…” for over 45 minutes. Exactly how long is “a minute”???

  50. ChaosXXII says:

    Is there a system back up utility for the razr? want to root my 4.1.2 but want to be sure I can recover if the root fails…

  51. Gill says:

    if anyone is having problems rooting it might be because you have already set up Smart Actions. Go into Settings – Apps – and view ALL apps. find Smart Actions and force stop then Clear Data. Then restart the app and go to Get Started and then Battery Saver then save. This should help.

  52. Tim says:

    So i have tried all the suggestions above and i still get failed. Do i need to do anything on Motorola device manager?

  53. Steve Burke says:

    I am currently on custom ICS (blackwidow) ROM and safestrap 2.00.
    what state does my phone need to be in before running this utility?

  54. Charlie Whale says:

    Just wanted to drop a note, if you keep getting this error:
    “`
    failed on ‘/data/logger’ – Permission denied
    mkdir failed for /data/logger, File exists
    Unable to chmod /data/logger: Operation not permitted
    link failed File exists
    “`
    Restore your phone to factory reset, and don’t go through the entire initial setup, you want your phone to be as new as possible enter your email account and apps after the rooting is performed. You may even wanna install the JB option provided in the tool.

    • Paul Matos says:

      I was getting this error, did a factory reset and now i am getting this message in the window

      ‘adb’ is not recognized as an internal or external command.
      operable program or batch file
      ‘adb’ is not recognized as an internal or external command.
      operable program or batch file
      [*] Waiting for device…
      ‘adb’ is not recognized as an internal or external command.
      operable program or batch file
      [*] Device found.
      [*] Phase one…
      ‘adb’ is not recognized as an internal or external command.
      operable program or batch file
      ‘adb’ is not recognized as an internal or external command.
      operable program or batch file
      [*] Rebooting device…
      ‘adb’ is not recognized as an internal or external command.
      operable program or batch file
      ‘adb’ is not recognized as an internal or external command.
      operable program or batch file
      —-
      blah blah blah

      what did i do wrong

      some device info:
      Verizon Droid Razr
      System Ver: 98.72.16.XT912.Verizon.en.US
      Android Ver: 4.1.2
      Build Num: 9.8.20-72_VZW-16

      Thanks in advance,
      Paul

      • Jason S says:

        You probably weren’t in the correct directory when running the command or script. I see you have fixed it now anyways.

  55. Paul Matos says:

    I did another factory reset, and ran utility on my Win8 Desktop, all went well. Not sure what went wrong. Oh well thanks

  56. ryan says:

    So let me get this straight…in the wording on the utility it says this will not work on droid hd, , etc. SO this would include the droid razr maxx hd correct?

  57. Jason S says:

    Is there any place to download the utility? The one here is no longer available and I haven’t had luck with a google search.

  58. ryan says:

    Sorry If this was brought up before, but does anyone know if the root works on a droid razr HD maxx?

  59. Canyn says:

    so I was wondering I just recently got a update on my droid razr maxx which unrooted my phone. So basically I was wondering if I can root it again using this method abd will it wipe everything away

  60. Rob says:

    Doesn’t work at all. Quick flash on the screen too fast to read and that’s it. Total failure.

  61. jacob says:

    @Rob did you recently update your droid RAZR? I know an update went out that took root away from me, got it back but had to basically down flash/downgrade. This only works for 98.72.16.xt912. If you have 98.72.165.xt912 then you can’t root the device because it wasn’t rewritten after this update/patch for root. If you got stuck without root after you rooted and updated, bp tools will do the trick. Hold power and volume up and down then the recovery menu should come up, what you want is at the bottom, reflash your recovery ROM.GGood luck Rob and anyone else having issues, Sincerely Jacob

  62. jacob says:

    Download the file to c/: then go into control panel or device settings, and make sure adb shows up when your phone is plugged in. Only way it works Matt Groff will tell you that,make sure your at least 70% charged before even thinking about rooting.

  63. PSC says:

    Be warned. The download installed a virus and malware. I can only imagine what a programmer could do to siphon off sensitive information from a mobile phone. Who in their right mind would use a download site that adds malware and virus programs, unless they intend to rob you blind?

  64. shane says:

    help, I cant figure this stupid phone out. just trying to root system is 98.72.165.xt912.verizon.en.us android ver 4.1.2
    it says it is connected I see adb interface but when I run utility it does nothing. no reboot nothing When I tried the razr blade root it says abd internal and external not found or something like that

  65. Deb says:

    THANK YOU SOOOOO MUCH FOR THE ADVICE!!! I thought all was lost and by following the detailed instructions and using your utility, I was able to recover from the dreaded red eye!! It was stuck for months and I thought all my pics and videos were gone. I used the option to not wipe data and the phone recovered and all my pics were still there… especially the last ones I had of my cat before she had to be put to sleep, so I am forever grateful!! you rock!

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